Covid-19 Implementation Programme: CA House


Following the recent easing of restrictions relating to the Coronavirus pandemic, the following measures are being implemented at CA House. This requires action from all staff, tenants (including tenant’s visitors/delegates), members and volunteers. It is important this is relayed to everyone.

The employee/building representative is Lucy Gray, General Manager, who should be contacted regarding any queries relating to this programme.

Attending CA House

Social Distancing

Despite the Government removing all social distancing requirements, we request that all staff and visitors to CA House respect the space of others and maintain a 2m distance where possible.


Anyone who meets the following criteria should not come to CA House:

  1. Persons with a high temperature or a new persistent cough, loss or change to your sense of smell or taste. For a full and up to date list of symptoms, see the WHO website.
  2. Persons who are within 10 days of the day the first member of their household showed symptoms of Covid-19.
  3. Persons who have tested positive after using an at home lateral flow test.

If someone falls ill

If a person who has visited CA House within the last 14 days develops a symptom of Covid-19, they should:

  1. Ensure the General Manager is informed.
  2. Return home immediately.
  3. Avoid touching anything.
  4. Cough or sneeze into a tissue and put it in a bin, or if they do not have tissues, cough and sneeze into the crook of their elbow. They must follow the guidance on self-isolation and not return to work until their period of self-isolation has been completed.

Travel to CA House

In accordance with previous Government guidelines, CA House has now fully re-opened to staff, members/visitors and tenants.

Wherever possible, persons should continue to travel to CA House alone. If persons have no option but to share transport:

  1. Journeys should be shared with the same individuals and with the minimum number of people at any one time.
  2. Good ventilation (i.e. keeping the windows open) and facing away from each other may help to reduce the risk of transmission.
  3. The vehicle should be cleaned regularly using gloves and standard cleaning products, with emphasis on handles and other areas where passengers may touch surfaces.
  4. The Cruising Association encourage cycling and other modes of transport to avoid the use of public transport (parking for bicycles is available at CA House).
  5. Pre-booked parking for cars will be made available in the CA car park. Tenants requesting additional parking should contact the General Manager in the first instance.

More guidance is available on the UK Government website: Private cars and other vehicles.

Access to CA House

  • We recommend all staff, tenants and visitors to continue wearing face coverings in communal areas. Staff are not required to wear masks at their work stations, but any members of staff covering the library are strongly encouraged to wear appropriate face coverings when members are present. For further guidance on the use of facemasks, please see details on the UK Government website: Face coverings at work.
  • Any visitors who attend CA House without suitable face coverings may ask for a disposable mask, available from reception. .
  • CA staff are required to undertake a weekly lateral flow test. For full time staff, this should take place on a Sunday. For staff who are working from CA House on a part time basis, this should take place the day before attending CA House. Any positive results must be communicated to the General Manager immediately and the staff member must self isolate straight away.
  • All persons are advised to continue maintaining a 2m distance where possibe.
  • Upon arrival and departure at CA House, persons are required to wash their hands with soap and water for a minimum of 20 seconds.
  • Hand sanitizer will be provided in the foyer for all staff and visitors, as well as in each office.
  • Cleaning of offices, common areas and common touchpoints will commence each morning. The frequency will be reviewed as and when staffing/visitors/students (for tenants) increase.
  • Tenants are responsible for providing their own hand sanitiser and masks.
  • STL are responsible for their own in-office cleaning.
  • An attendance log for all non-staff visitors will be kept by Jeremy Batch, noting the arrival time, name and contact details. Log out times will also be required. An attendance log for staff will be maintained.
  • It is recommended that all tenants keep their own record of guests/visitors/delegates.

Avoiding Close Working

  • Staff should always avoid direct face to face contact.
  • Stairs should be used in preference to the lift. A priority of down over up should be maintained and signage will be placed to direct the flow of traffic (always keep to the left).
  • All common touchpoints will continue to be cleaned regularly but it is recommended that staff should clean their hands after touching any common touchpoints, such as door handles, handrails, printers, franking machines, and any other office equipment. Staff will be provided with gloves and disposable masks.
  • It is strongly recommended that good ventilation is maintained in all enclosed spaces, such as offices. Particular attention will be given to areas where restrictions on numbers have been lifted, such as the Galley and library.
  • Where close contact cannot be avoided, masks are recommended. Communication between CA staff should be limited to email/telephone where possible.
  • A delivery point on the ground floor will remain in use for all deliveries to CA House. Delivery drivers will continue to be asked not to enter the building unless absolutely necessary.
  • Entry and exit points to the CA library and offices will be identified and communicated by the CA staff present.

Breaks/Eating Arrangements

  • It is advised that all lunch breaks are taken at desks or away from the premises.
  • Hand sanitizer will continue to be available in all offices and at entrances.
  • Staff are responsible for washing up their own cups, plates etc and must clean any common touch points in break rooms/kitchens after each use.
  • Disposable paper cups should be used and disposed of in bins where possible.


  • Staff meetings will continue to take place via Zoom where possible. Those joining remote meetings from CA House must do so on their own machines.
  • Committee meetings may resume from CA House, but the use of Zoom conference calls are preferred for larger groups.
  • Meeting space for external room hirers is possible. For further details on room hire/meeting space, please see Covid-19 Implementation Programme: Meeting Space

Toilet/Hand Washing Facilities

  • Urinals and wash basins will remain limited to two, at either end of the row. Use of toilet cubicles over urinals continues to be recommended.
  • Signage will continue to be displayed to ask persons to wash their hands before and after using toilet facilities. Additional signage on proper handwashing techniques will remain in place.
  • Increased cleaning regimes will remain, ensuring that toilets, flushes, door handles, and locks are clean. A record of cleaning will continue to be kept. Cleaning schedules will be reviewed periodically.
  • Soap levels will be regularly checked to ensure they are sufficient.
  • It is still recommended that paper towels are used instead of hand dryers. Please dispose of the towels in the bins provided (do not flush down the toilet). The bins will be emptied on a regular basis.

Access & Egress Routes

  • Increased cleaning will continue to be undertaken in all common areas and offices. A record will be kept and reviewed periodically.
  • When using walkways, we ask all visitors and staff to keep a 2m distance.
  • Floor signage to encourage traffic flow will remain in place.
  • Where possible doors are being left open to limit the need for contact and to increase ventilation.

Use of CA House for members

Further information for use of cabins, meeting space and the library:

Notes to the CA:

This implementation programme and a risk assessment will be reviewed on a regular basis and will be updated as necessary and communicated with tenants, staff and Council/Finance members.

Notes to Tenants:

It is important that these measures are communicated to your staff, visitors, and delegates. Your safety, and that of our staff is important and we will require cooperation across the board to keep CA House as safe as possible.

This implementation programme will be updated as and when necessary and communicated with you. All questions/concerns should be directed to Lucy Gray, General Manager, on or 020 7537 2828.