Covid-19 Implementation Programme: CA House


Following the recent guidance on the Coronavirus pandemic from the Government, the following measures are being implemented at CA House. This requires action from all staff, tenants (including tenant’s visitors/delegates), members and volunteers. It is important this is relayed to everyone.

The employee/building representative is Lucy Gray, General Manager, who should be contacted regarding any queries relating to this programme.

Attending CA House

Social Distancing

All persons attending CA House are to follow the social distancing measures described in Staying at home and away from others when travelling to work.


Anyone who meets the following criteria should not come to CA House:

  1. Persons with a high temperature or a new persistent cough, loss or change to your sense of smell or taste. For a full and up to date list of symptoms, see the WHO website.
  2. Persons who are within 14 days of the day the first member of their household showed symptoms of Covid-19.

Persons at increased risk

Anyone who is at increased risk of severe illness from Covid-19 must not attend CA House and to stringently follow social distancing measures.

Persons defined on medical grounds as extremely vulnerable

Anyone identified as extremely vulnerable will be advised by their health authority and must follow the guidance on Shielding and protecting extremely vulnerable people. Anyone identified as being in this category must not attend CA House.

Living with a person in one of the above groups

Anyone living with a person who is at increased risk of severe illness, or an extremely vulnerable person who is shielding from Covid-19, should stringently follow the guidance on social distancing and minimise contact outside the home.

If someone falls ill

If a person who has visited CA House within the last 14 days develops a symptom of Covid-19, they should:

  1. Ensure the General Manager is informed.
  2. Return home immediately.
  3. Avoid touching anything.
  4. Cough or sneeze into a tissue and put it in a bin, or if they do not have tissues, cough and sneeze into the crook of their elbow. They must follow the guidance on self-isolation and not return to work until their period of self-isolation has been completed.

Travel to CA House

In accordance with Government guidelines, CA House has now partially re-opened to staff, members/visitors and tenants.

Wherever possible, persons should travel to CA House alone using their own transport. If persons have no option but to share transport:

  1. Journeys should be shared with the same individuals and with the minimum number of people at any one time.
  2. Good ventilation (i.e. keeping the windows open) and facing away from each other may help to reduce the risk of transmission.
  3. The vehicle should be cleaned regularly using gloves and standard cleaning products, with emphasis on handles and other areas where passengers may touch surfaces.
  4. The Cruising Association encourage cycling and other modes of transport to avoid the use of public transport (parking for bicycles is available at CA House).
  5. Pre-booked parking for cars will be made available in the CA carpark. Tenants requesting additional parking should contact the General Manager in the first instance.

More guidance is available on the UK Government website: Private cars and other vehicles.

Access to CA House

  • All staff, tenants and visitors must wear non-medical facemasks in communal areas. Staff are not required to wear masks at their work stations, but any member of staff manning the library must wear appropriate face coverings when members are present. For further guidance on the use of facemasks, please see details on the UK Government website: Face coverings at work.
  • Any visitors who attend CA House without suitable face coverings may ask for a disposable mask, available from reception.
  • All persons are always advised to stay 2 metres apart.
  • Upon arrival and departure at CA House, persons are required to wash their hands with soap and water for a minimum of 20 seconds.
  • Hand sanitizer will be provided in the foyer for all staff and visitors, as well as in each office.
  • Cleaning of offices, common areas and common touchpoints will commence each morning. The frequency will be reviewed as and when staffing/visitors/students (for tenants) increase.
  • Tenants are responsible for providing their own hand sanitiser and masks.
  • STL are responsible for their own in-office cleaning.
  • An attendance log for all non-staff visitors will be kept by Jeremy Batch, noting the arrival time, name and contact details. Log out times will also be required. An attendance log for staff will be maintained.
  • It is recommended that all tenants keep their own record of guests/visitors/delegates.

Avoiding Close Working

  • Staff should always avoid direct face to face contact.
  • Stairs should be used in preference to the lift. A priority of down over up should be maintained and signage will be placed to direct the flow of traffic (always keep to the left).
  • All common touchpoints will be cleaned regularly but it is recommended that staff should clean their hands after touching any common touchpoints, such as door handles, handrails, printers, franking machines, and any other office equipment. Staff will be provided with gloves and disposable masks.
  • Increase ventilation in all enclosed spaces, such as offices.
  • Where close contact cannot be avoided, masks and gloves should be worn. Communication between CA staff should be limited to email/telephone where possible.
  • A delivery point on the ground floor will be used for all deliveries to CA House. Delivery drivers will be asked not to enter the buildings unless absolutely necessary.
  • Entry and exit points to the CA library and offices will be identified and communicated to the CA staff present. A one-way system will be introduced on the first floor once staffing numbers increase.

Breaks/Eating Arrangements

  • Additional break stations will be set up where possible (kettles, coffee machines, fridges) for members of staff who are working at CA House, to be used by one person at a time.
  • It is advised that all lunch breaks are taken at desks. Short breaks should take place either at desks or outside of the building whilst adhering to social distancing guidelines.
  • Hand sanitizer will be available in all offices and at entrances.
  • Staff are responsible for washing up their own cups, plates etc and must clean any common touch points in break rooms/kitchens after each use.
  • Disposable paper cups should be used and disposed of in bins where possible.


  • Staff meetings will continue to take place via Zoom. Those joining remote meetings from CA House must do so on their own machines.
  • Committee meetings will also continue to be held remotely but may take place from CA House from Monday 17th May if required.
  • The Council Room, or break out spaces such as the Mess, will temporarily not be offered to tenants as meetings space. It is also recommended that CA staff do not use these areas.
  • • Meeting space for external room hirers is possible from 17th May. For further details on room hire/meeting space, please see Covid-19 Implementation Programme: Meeting Space

Toilet/Hand Washing Facilities

  • To aid social distancing guidelines, urinals and wash basins will be limited to two, at either end of the row. Use of toilet cubicles over urinals is recommended.
  • Signage will be erected to ask persons to wash their hands before and after using toilet facilities. Additional signage on proper handwashing techniques will also be displayed.
  • Increased cleaning will be undertaken, ensuring that toilets, flushes, door handles, and locks are clean. A record of cleaning will be kept. Cleaning supplies will be available in all restrooms for any visitors who wish to clean the required area before and after use.
  • Soap levels will be regularly checked to ensure they are sufficient.
  • It is recommended that paper towels are used instead of hand dryers. Please dispose of the towels in the bins provided (do not flush down the toilet). The bins will be emptied on a regular basis.

Access & Egress Routes

  • Increased cleaning will be undertaken in all common areas and offices. A record will be kept.
  • When using walkways keep at a 2m distance to others walking in the same direction.
  • Floor signage to encourage traffic flow will be applied where possible.
  • Where possible doors are being left open to limit the need for contact.
  • A barrier will be installed at the outer door of the library. Tenants or visitors needing to speak to CA staff will be asked to knock and wait for assistance. Please do not enter automatically. We strongly encourage communication between staff and tenants to be via telephone or email to reduce face to face contact.

Use of CA House for members

Further information for use of cabins, meeting space and the library:

Notes to the CA:

The full return of CA House staff and members will be reviewed as and when further measures are eased and will be approved by Finance and Council.

This implementation programme will be updated as necessary and communicated with tenants, staff and Council/Finance members.

Notes to Tenants:

It is important that these measures are communicated to your staff, visitors, and delegates. Your safety, and that of our staff, is important and we will require cooperation across the board to keep CA House as safe as possible.

Any changes to your staff, or the re-introduction of physical courses must be communicated to the General Manager so further measures can be undertaken.

Any post delivered to the Cruising Association will be left outside your respective office, in a designated and agreed location.

This implementation programme will be updated as and when necessary and communicated with you. All questions/concerns should be directed to Lucy Gray, General Manager, on or 020 7537 2828.