We are seeking a dynamic and strategic Chief Operating Officer (COO) to lead our operational delivery, drive organisational efficiency, and support our long-term growth on a fixed term contract*. Reporting to the Council and working closely with the board of directors, staff, and volunteers, the COO will play a pivotal role in shaping the CA’s future, ensuring it remains a vibrant and essential hub for the cruising community. This is a front line role in the Association, and is the primary point of contact with volunteers and members.
*up to 12 months – maternity cover. The current incumbent will give a minimum of 8 weeks’ notice prior to their return.
Key Responsibilities
- Lead delivery of the organisation’s strategy and business plan
- Translate Council decisions into effective operational execution
- Support governance through reporting, KPIs and board engagement
- Oversee budgeting, financial management and cost control
- Ensure compliance across HR, health & safety, data protection and legal requirements
- Manage facilities, contractors and operational service delivery
- Lead, develop and performance-manage the staff team
- Oversee recruitment, workforce planning and succession planning
- Build strong relationships with volunteers, members and external stakeholders
- Drive membership growth, engagement and experience improvements
- Oversee events, communications and marketing activity
- Act as an ambassador for the organisation when required
Person Specification
- Proven experience in senior operational leadership, ideally within a membership or not-for-profit organisation.
- Ability to prioritise and differentiate matters of strategic importance.
- Strong strategic, financial, and people management skills.
- Excellent interpersonal and communication abilities, with a collaborative leadership style.
- Understanding of or interest in recreational boating and the marine sector is highly desirable.
Location: Limehouse Basin, London (with potential flexible working options after an initial period)
Salary: In the region of £65k per annum, but based on experience
Contract: FTC Full time, up to 12 months
Working Hours: 0930-1730 weekdays, with occasional presence at evening and weekend days for events (time is taken off in lieu).
Why Join Us?
This is a unique opportunity to make a meaningful impact at the heart of the cruising world. The CA offers a warm, purpose-driven environment where your leadership will directly shape the future of sailing support and advocacy.
How to Apply
Please submit your CV and a cover letter detailing your suitability for the role to chair@theca.org.uk by 21st May 26. Interviews will take place in person on 27th and 28th May 26 at CA House, Limehouse.
About The Cruising Association
Founded in 1908, The Cruising Association (CA) is the leading organisation for cruising sailors, providing unrivalled support, resources, community, and advocacy for its 6,400+ members worldwide. With a rich heritage and forward-looking mission, the CA continues to be the trusted voice and home of cruising sailors. The CA has a turnover of £1M per annum and employs around a dozen staff, who work in a mixture of full time and part time roles.